Source: Holmes HR
Author: Haydee Jaime
Content Marketing Specialist
(full report excerpt)
Organizational Development (OD) is based on a process that consists of at least these 8 phases that we will review below:
Preliminary diagnosis
It consists of evaluating the situation through surveys or interviews to identify the general panorama, the problems and opportunities, but also the successes. It is important to have the tools that allow employees to share their honest opinion.
Feedback
A good practice is to provide useful, sincere, respectful and constant feedback. For this, it is advisable to hold frequent meetings between managers and collaborators, in which it is also possible to know the opinions and doubts, as well as resolve situations in an agile way.
This can be optimized through Human Resources software, which allows conducting surveys and establishing secure and direct means of communication with the area.
Evaluation and diagnosis
To achieve effective organizational development, it is important to constantly monitor both the functioning of the different departments and the individual performance of the collaborators.
In this way it is possible to identify the strengths and weaknesses within the work system, as well as the skills among those that can be enhanced through a training program or career plan.
Intervention
The intervention depends on the area in which it works, that is why we have divided it according to:
Human Processes: focused on analyzing the collaborator in a comprehensive way to assess their skills and competencies, to identify if they are suitable for the assigned activities, through the identification of elements such as: communication, leadership, adaptability, motivation and personal values .
Strategic: it is provided by the Management, transmitting the values, philosophy and objectives of the company to the collaborators.
Technostructural: refers to the company's processes: methods, procedures, tools and work dynamics.
Human Administration: focuses on relationships with staff, through benefits and salaries. In turn, goals and objectives are established for development in the organization.
Adaptation
Based on the information obtained in the feedback, both from employees and customers, the company must be able to take actions to solve any problems and make the necessary adjustments to prevent them from advancing and negatively impacting the dynamics and results. of work.
Monitoring and information management
A human resources software allows you to conduct surveys, provide means of communication and evaluate job performance. By including the document manager, it makes it especially useful for centralizing administrative information, in a safe, confidential, organized and available way.
In this way it is much easier to quickly search for information in the document repository and be able to make transcendental decisions.
Leadership
In the phases and actions involved in the evaluation and integration of Organizational Development, managers must be involved, since this facilitates the execution of the necessary changes and the choice of alternatives focused on the expansion, evolution of the company and any key business decision.
Overall evaluation
The institution must be able to comprehensively analyze its performance in order to make a global review and develop profound changes if necessary.
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