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Client: Fedexpor (Ecuadorian Federation of Exporters), chatbots with its Hubspot CRM, Sector: Services
Client's profile
Since 1976, the Ecuadorian Federation of Exporters -FEDEXPOR- exerts an important representation of the private export sector by being a benchmark for the internationalization of companies in the country and a spokesperson for the entrepreneurial spirit, encompassing more than 215 institutions between sectoral unions, export companies , importers of raw materials and capital goods as well as related service companies; It is also the only union entity in the country with a national scope, having offices in Quito, Guayaquil, Cuenca and Manta.
Our institution is characterized by being a technical entity that generates important contributions for the discussion of public policies in the field of production, foreign trade and investment.
Mission
We are a private non-profit institution, leaders in the representation and provision of quality services for the Ecuadorian business sector, which promotes the growth of foreign trade in the country.
Vision
To be the benchmark in foreign trade in Ecuador through the strengthening and internationalization of the country's companies.
Business Needs
Problem
Fedexpor (Ecuadorian Federation of Exporters) needed to automate their sales monitoring, consolidate their databases, do mailing, and add special fields specific to their business, as well as have complete management reports. With the Hubpost CRM solution, both on the web and on mobile, he was able to fulfill his need.
Solution
To face these challenges, DIGITAL ARIAS together with Fedexpor (Ecuadorian Federation of Exporters) implemented Hubspot CRM, with a 100% remote work modality, satisfying the client's needs and delivery times.
Benefits
Automation
Optimize work organization
CRM system: ease of use
Simplification of information
Communications integration
You can manage the life cycle of your leads
It will allow you to easily segment your Marketing campaigns